Privacy Policy

Effective Date: September 21, 2026

This Privacy Policy explains how NTFSTool (“NTFSTool”, “we”, “us”) handles information when you visit our website (ntfstool.com) and when you use NTFSTool software (“Software”). Contact: [email protected].

Information we collect

Software

NTFSTool is primarily a local utility. In most cases, it operates on your device without uploading your files or disk contents to our servers.

Operational Telemetry: To maintain license verification and troubleshoot filesystem stability, the software collects necessary non-personal technical data, including anonymous hardware identifiers, macOS build version, and error crash logs.

We do not inspect, collect, or monitor your personal files, private communications, or browsing history as part of this telemetry.

We do not seek to collect your personal files or disk contents. Logs you choose to share with support may contain file paths, volume names, or identifiers depending on your environment. Please review what you share before sending it.

Website

When you visit our website, we (and our infrastructure providers) may process limited technical information such as:

• IP address, device/browser type, and basic request metadata (for example timestamps and pages requested).
• Cookie-like identifiers used by analytics tools, if enabled on the site.

How we use information

• Provide, maintain, and improve the website and Software.
• Verify licenses and troubleshoot filesystem stability.
• Respond to support requests and communications you initiate.
• Protect against abuse, fraud, and security incidents.

Sharing of information

We do not sell your personal information. We may share limited information with service providers that help us operate the website and provide support, such as hosting/CDN and analytics providers, under appropriate safeguards.

We may also disclose information if required to comply with applicable law, lawful requests, or to protect rights, safety, and security.

Safe Drive Operations

Safe Drive Operations: NTFSTool employs strict write-verification protocols. Due to the low-level nature of cross-platform file systems, please always safely unmount drives before disconnecting and maintain regular backups of important data. The software is provided "as is", and NTFSTool Inc. is not liable for data loss or hardware interruptions resulting from improper disconnection or drive state issues.

Data retention

We retain information only as long as necessary for the purposes described in this Policy, including to provide support, maintain security, and comply with legal obligations.

Security

We use reasonable administrative and technical measures designed to protect information. However, no method of transmission or storage is completely secure.

Children’s privacy

The website and Software are not directed to children. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps.

14-Day Money-Back Guarantee

We provide a 14-day money-back guarantee. After a successful refund, the corresponding License Key is automatically revoked and blacklisted in the cloud and cannot activate NTFSTool again.

If you have an activation or billing issue, email [email protected] for priority human support. Do not open a PayPal dispute first.

Changes to this policy

We may update this Policy from time to time. The effective date above indicates when it was last updated.

Contact and deletion requests

If you have questions about this Privacy Policy, or to request deletion of activation records (GDPR and similar rights), email [email protected].

Related policies: Terms of Service · Installation Agreement